Returns & Exchanges

At Hanabishi, we stand behind the quality of our home appliances and are committed to your satisfaction. If your purchase does not meet your expectations, you may return it within 30 days of receipt provided it is in its original packaging and condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online portal to provide your order number and the reason for the return.

• 2.
  Prepare the Appliance

  Securely pack the item in its original box, ensuring all manuals, power cords, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Attach the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the unit's condition, we will process your refund or exchange within 5 to 7 business days.